Thank You For Choosing First Federal of Lakewood For Your Financial Needs.

We want to continue being the safe, secure & convenient community bank that you can trust. Please help by letting us know how we can serve you better & you’ll be entered for a chance to win a $250 FFL Gift Card! Click here for complete contest rules.

Please note, you will need the transaction receipt or branch visit slip from your most recent FFL visit to complete this survey. Please note: As an adult, 18 years or older, you hereby grant permission for First Federal of Lakewood to reproduce your comments, along with your first name and last initial, for the purpose of advertising and trade without compensation.

* Courtesy & Friendliness:	ExcellentGoodAverageFairPoorN/A
* Responding to Requests:	ExcellentGoodAverageFairPoorN/A
* Product Knowledge:	ExcellentGoodAverageFairPoorN/A
* Problem Solving:	ExcellentGoodAverageFairPoorN/A
* Interest in Serving You:	ExcellentGoodAverageFairPoorN/A
* Service Speed:	ExcellentGoodAverageFairPoorN/A
* Branch Appearance:	ExcellentGoodAverageFairPoorN/A
* Online Banking:	ExcellentGoodAverageFairPoorN/A
* Overall Satisfaction:	ExcellentGoodAverageFairPoorN/A

What can we do to improve your service?
* Which branch are you completing the survey on? - Select - Akron - Canton Avon Avon Lake Brunswick - Center Brunswick - Pearl Chagrin Falls Chagrin Falls Lending Office Commercial Banking Group Concord Fairview Park Findlay Garfield Heights Hilliard Lakewood Mentor North Olmsted North Ridgeville North Royalton Olmsted Township Parma Rocky River Strongsville Toledo Westerville Westlake - Crocker Road Westlake - Detroit Road
Please enter the following information from your transaction receipt:
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Contact Information
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