To HOME
SEARCH        GO
Home Community Links About Us Sitemap Privacy  

BRANCHES

PERSONAL BANKING

BUSINESS BANKING

INVESTMENT SERVICES

ONLINE BANKING

CAREERS

E-CLUB SIGN UP

CONTACT US

SECURITY MESSAGE





 
Information Request Form

Opinion Survey


OPINION SURVEY

Thank You For Choosing First Federal of Lakewood For Your Financial Needs.

We want to continue being the safe, secure & convenient community bank that you can trust. Please help by letting us know how we can serve you better & you’ll be entered for a chance to win $250! Click here for complete contest rules.

Please note, you will need the transaction receipt or branch visit slip from your most recent FFL visit to complete this survey. Please note: As an adult, 18 years or older, you hereby grant permission for First Federal of Lakewood to reproduce your comments, along with your first name and last initial, for the purpose of advertising and trade without compensation.

How do we rate? (please check the appropriate box for each)

* Courtesy & Friendliness:
  Excellent   Good   Average   Fair   Poor   N/A
* Responding to Requests:
  Excellent   Good   Average   Fair   Poor   N/A
* Product Knowledge:
  Excellent   Good   Average   Fair   Poor   N/A
* Problem Solving:
  Excellent   Good   Average   Fair   Poor   N/A
* Interest in Serving You:
  Excellent   Good   Average   Fair   Poor   N/A
* Service Speed:
  Excellent   Good   Average   Fair   Poor   N/A
* Branch Appearance:
  Excellent   Good   Average   Fair   Poor   N/A
* Online Banking:
  Excellent   Good   Average   Fair   Poor   N/A
* Overall Satisfaction:
  Excellent   Good   Average   Fair   Poor   N/A

            What can we do to improve your service?
            

* Which branch are you completing the survey on?

  

       * Please enter information from your transaction receipt or branch visit slip, see the following examples:
            


Transaction Receipt:






Branch Visit Slip:

       Contact Information
* Name:
  
* Phone Number:
      (XXX-XXX-XXXX)
Email Address:
  
       If you’d like us to call or e-mail you to discuss your suggestions, what is the best time to reach you?

  
       Would you like to sign up for the FFL e-mail newsletter?  
       (Check to sign up. Requires your email address to be supplied above)

Submit

Home | Community Links | About Us | Sitemap | Privacy
Branches | Personal Banking | Business Banking | Investment Services | Online Banking | Careers | e-Club | Contact Us
© 2008 First Federal Lakewood.  All Rights Reserved.
Untitled