Karen Mullen joined First Federal Lakewood in April 2019 as a Vice President, Commercial Banking Relationship Manager. As a trusted advisor, She specializes in commercial real estate loans, acquisition loans, day-to-day working capital, and equipment loans. She is passionate about helping businesses save money, simplify banking, improving cash flow, and preventing fraud. Karen joined the team after serving 16 years in banking and previously worked for Citizens Bank and Charter One Bank. She earned her bachelor’s degree from New York Institute of Technology, and has been recognized as a “Young Careerist” by the Business Professional Organization of Ohio. In her spare time, she volunteers for the Red Cross, Junior Achievement, Girl Scouts of Northeast Ohio, and the Ohio Basketball Association.