Brunswick Branch

NMLS# 564504

Phone: Phone: (216) 403-5482
Fax: (216) 452-4679
ncuster@ffl.net

For nearly 30 years, Nelson Custer has worked in the financial industry in a range of roles, including more than 20 years in mortgage lending. As a Mortgage Loan Originator with First Federal Lakewood, Nelson has extensive experience working with all-types of buyers including  first-time and low-to-moderate income buyers.  Nelson is well versed in a variety of home loan programs including working with specialty home lending, down-payment assistance programs, and FHA loans. He assists customers in navigating the home buying process, helping them choose the best loan product to fit their individual needs. He also assists borrowers who aren’t quite ready to make a home purchase develop a plan of action to prepare for homeownership in the near future. Nelson earned a bachelor’s degree in finance and real estate from Cleveland State University.

Testimonial:
"I would like to thank Nelson Custer for his help in the process. He communicated in a timely manner and I would recommend others to use him in the future."
Bryan O.

NMLS# 712860

Phone: Phone: (330) 273-3511
mcabassa@ffl.net

Michelle Cabassa began her career with First Federal Lakewood in 2002 as a teller and has held positions of increasing responsibility. Today, she serves as Regional Branch Manager for four branch offices—Brunswick, Strongsville, North Royalton and Olmsted Township. She is adept at educating customers on personal and business accounts and all the services associated with them, as well as home equity lines of credit. Michelle is a past recipient of First Federal Lakewood Employee of the Month and Employee of the Year awards, as well as the Essential Piece Award, Investment Services, which recognizes employees who gain the most referrals companywide. Michelle is a graduate of the First Federal Lakewood Retail Management Trainee Program and is a member/volunteer for the Brunswick Area Chamber of Commerce, Strongsville Area Chamber of Commerce and Junior Achievement. She also serves on the American Red Cross blood drive committee.

NMLS# 1815414

Phone: (330) 273-3511
sdawson@ffl.net

Sara Dawson is a financial counselor at the Brunswick branch. She began her financial services career with First Federal Lakewood in 2019 as a teller. Sara is committed to helping customers with their banking needs, including Home Equity Lines of Credit (HELOC), opening accounts, banking transactions and more.