Concord Branch

NMLS# 750516

Phone: Phone: (440) 352-1072
Fax: (440) 352-1495
drosenau@ffl.net

As Regional Branch Manager for the Concord, Chagrin Falls, Garfield Heights and Parma branch offices, Donna Rosenau strives to get to know her customers by listening and understanding their needs. Donna joined First Federal Lakewood in 2012 and has more than 20 years of experience in the financial services industry. She is adept at working with both personal and business customers, helping them save money and make their money work for them, whatever their financial goals. Donna has received the First Federal Lakewood President’s Award and is a member of the Mentor Chamber of Commerce, Eastern Lake County Chamber of Commerce, Rotary Club of Painesville, Downtown Painesville Organization, Lake County Development Council and the United Way Women’s Leadership Organization. She began her financial services career with the former Charter One (now Citizens Bank) and was promoted to positions of increasing responsibility.

NMLS# 697500

Phone: Phone: (216) 239-5818
Mobile:(440) 725-3635
Fax: (440) 578-5042
wstarr@ffl.net

With more than 20 years of experience in the mortgage lending industry, Bill Starr uses his extensive background in purchase, construction, VA, FHA and refinance products and loans to help customers select the right option for their needs. He combines his industry knowledge with personalized service to help customers have a smooth mortgage experience that exceeds expectations. Bill joined First Federal Lakewood in 2014 as a Mortgage Loan Originator, having previously been with Charter One Bank as a Senior Loan Officer, where he was recognized with the President’s Award nine years in a row. He is a member of the Lake & Geauga Area Association of Realtors. Bill earned a bachelor’s degree in economics from Cleveland State University.

Testimonial:
"I am a real estate agent and I have worked with Bill Starr financing my clients but this was the first time I refinanced my own property. This was the easiest transaction I have ever had with financing. Thank you so much!"
- Rickie B.