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Concord Branch


Concord Branch

7595 Crile Road, Concord, OH 44077
(440) 352-1072

Hours: Reduced hours of operation for lobbies access: Monday-Saturday
• 9-10am: vulnerable populations
• 10am-1pm: lobbies open
• By appointment only and drive thru open normal daily hours

Normal Daily Hours:
8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Headshot of Donna Price
Donna Price
Regional Branch Manager
Donna Price | Regional Branch Manager

NMLS# 750516
Phone: (440) 352-1072
Fax: (440) 352-1495

As Regional Branch Manager for the Concord, Chagrin Falls, Garfield Heights and Parma branch offices, Donna Price strives to get to know her customers by listening and understanding their needs. Donna joined First Federal Lakewood in 2012 and has more than 20 years of experience in the financial services industry. She is adept at working with both personal and business customers, helping them save money and make their money work for them, whatever their financial goals. Donna has received the First Federal Lakewood President’s Award and is a member of the Mentor Chamber of Commerce, Eastern Lake County Chamber of Commerce, Rotary Club of Painesville, Downtown Painesville Organization, Lake County Development Council and the United Way Women’s Leadership Organization. She began her financial services career with the former Charter One (now Citizens Bank) and was promoted to positions of increasing responsibility.
Headshot of Bill Starr
Bill Starr
Mortgage Loan Originator
Bill Starr | Mortgage Loan Originator

NMLS# 697500
Phone: (216) 239-5818
Cell Phone:(440) 725-3635
Fax: (440) 578-5042

With more than 20 years of experience in the mortgage lending industry, Bill Starr uses his extensive background in purchase, construction, VA, FHA and refinance products and loans to help customers select the right option for their needs. He combines his industry knowledge with personalized service to help customers have a smooth mortgage experience that exceeds expectations. Bill joined First Federal Lakewood in 2014 as a Mortgage Loan Originator, having previously been with Charter One Bank as a Senior Loan Officer, where he was recognized with the President’s Award nine years in a row. He was also a recipient of First Federal Lakewood's Presidnets Club award in 2019. He is a member of the Lake & Geauga Area Association of Realtors. Bill earned a bachelor’s degree in economics from Cleveland State University.

"I am a real estate agent and I have worked with Bill Starr financing my clients but this was the first time I refinanced my own property. This was the easiest transaction I have ever had with financing. Thank you so much!"
- Rickie B.

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