Michelle Cabassa began her career with First Federal Lakewood in 2002 as a teller and has held positions of increasing responsibility. Today, she serves as Regional Branch Manager for four branch offices—Brunswick, Strongsville, North Royalton, Olmsted Township, Parma, and Garfield Heights. She is adept at educating customers on personal and business accounts and all the services associated with them, as well as home equity lines of credit. Michelle is a past recipient of First Federal Lakewood Employee of the Month and Employee of the Year awards, as well as the Essential Piece Award, Investment Services, which recognizes employees who gain the most referrals companywide. Michelle is a graduate of the First Federal Lakewood Retail Management Trainee Program and is a member/volunteer for the Brunswick Area Chamber of Commerce, Strongsville Area Chamber of Commerce and Junior Achievement. She also serves on the American Red Cross blood drive committee.