Parma Branch

5659 Broadview Rd, Parma, OH 44134
(216) 351-7000

Schedule an Appointment


 Normal Daily Hours:
  • Monday: 8:00 AM – 4:00 PM
  • Tuesday: 8:00 AM – 4:00 PM
  • Wednesday: 8:00 AM – 4:00 PM
  • Thursday: 8:00 AM – 4:00 PM
  • Friday: 8:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday: Closed
Headshot of Donna Rosenau

Donna Rosenau | Regional Branch Manager

NMLS# 750516

Phone: Phone: (440) 352-1072
Fax: (440) 352-1495

As Regional Branch Manager for the Concord, Chagrin Falls, Garfield Heights and Parma branch offices, Donna Rosenau strives to get to know her customers by listening and understanding their needs. Donna joined First Federal Lakewood in 2012 and has more than 20 years of experience in the financial services industry. She is adept at working with both personal and business customers, helping them save money and make their money work for them, whatever their financial goals. Donna has received the First Federal Lakewood President’s Award and is a member of the Mentor Chamber of Commerce, Eastern Lake County Chamber of Commerce, Rotary Club of Painesville, Downtown Painesville Organization, Lake County Development Council and the United Way Women’s Leadership Organization. She began her financial services career with the former Charter One (now Citizens Bank) and was promoted to positions of increasing responsibility.
Headshot of Eliseo Cruz - Garcia

Eliseo Cruz - Garcia | Assistant Branch Manager

NMLS# 1781260

Phone: (216) 351-7000 ext. 2816

Headshot of Vesna Vladic

Vesna Vladic | Branch Manager

NMLS# 751977

Phone: (216) 475-5200

Vesna joined First Federal Lakewood in 2018 as a Branch Manager for the Garfield Heights location. She has more than a decade of experience in finance, banking, and accounts payable/receivable that has built her skills in customer service, overseeing operations, creating a good rapport in the community, and motivating her staff to be successful. She joins the team with a vast knowledge around customer service and operations that help find and create solutions that will best fit the customers’ needs. Vesna is an involved member of her community and is a member of the Southeast Region Chamber of Commerce. She previously worked as the Assistant Branch Manager at Citizens Bank and as the Account Receivable Lead Specialist at GCA Services Group. Vesna is currently attending Lakeland Community College to receive her degree in Finance.
Headshot of Mimi Rivera

Mimi Rivera | Mortgage Loan Originator

NMLS# 275356

Phone: Phone: (216) 912-5161
Mobile:(216) 355-6448
Fax: (216) 452-4667

Mimi Rivera has more than 18 years of experience in the mortgage lending industry. She uses her experience working with a range of loan products to serve customers in a thorough and timely manner. Mimi works to help customers understand the process of obtaining loan products that are right for them to achieve their dream of homeownership. She is highly experienced in FHA and VA loans, OHFA and Lakewood down payment assistance programs, as well as conventional, construction and physician loans. She has received numerous awards throughout her career, including top loan producer of the month and Top 5 originator for the year. Mimi has hosted home buying seminars in the Cleveland area and in partnership with the Hispanic community and other local community programs. Mimi is bilingual in Spanish and is a Notary Public.

"Mimi Rivera at the Parma location makes everything go so smooth. When you walk in there they make you feel like you matter. Awesome customer service.
- Jeffrey S.

" Mimi Rivera was very knowledgeable and always available to answer questions."
- Michael H.