Parma Branch

5659 Broadview Rd, Parma, OH 44134
(216) 351-7000

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 Normal Daily Hours:
  • Monday: 9:00 AM – 4:00 PM
  • Tuesday: 9:00 AM – 4:00 PM
  • Wednesday: 9:00 AM – 4:00 PM
  • Thursday: 9:00 AM – 4:00 PM
  • Friday: 9:00 AM – 5:30 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday: Closed
Headshot of Donna Rosenau

Donna Rosenau | Regional Branch Manager

NMLS# 750516

Phone: Phone: (440) 352-1072
Fax: (440) 352-1495

As Regional Branch Manager for the Concord, Chagrin Falls, Garfield Heights and Parma branch offices, Donna Rosenau strives to get to know her customers by listening and understanding their needs. Donna joined First Federal Lakewood in 2012 and has more than 20 years of experience in the financial services industry. She is adept at working with both personal and business customers, helping them save money and make their money work for them, whatever their financial goals. Donna has received the First Federal Lakewood President’s Award and is a member of the Mentor Chamber of Commerce, Eastern Lake County Chamber of Commerce, Rotary Club of Painesville, Downtown Painesville Organization, Lake County Development Council and the United Way Women’s Leadership Organization. She began her financial services career with the former Charter One (now Citizens Bank) and was promoted to positions of increasing responsibility.
Headshot of Kira Wondrak

Kira Wondrak | Financial Counselor

NMLS# 2271966

Phone: (440)572-6080
Fax: (216) 529-2741

See What Our Customers Have to Say

From Google Reviews


Customer rating of 5

Nice friendly people who genuinely want to help you. They care about their customers and they want to make banking easier.

Review updated 8 months ago


Customer rating of 5

From curbside tellers, counter help, to the branch management in Parma, everyone is trained and very helpful. They are attentive listeners and always willing to offer expert assistance.

Review updated a year ago


Customer rating of 5

The people are friendly, the staff is always there to help you. Best Bank I have been with period. Recommend people to open up a account with them.

Review updated 2 years ago


Customer rating of 2

They're a fine bank for a checking account,(which is all I use them for) but their ATM is constantly broken, and I mean constantly! Which gets very frustrating. Even in their brand new building... I can't figure it out?!

Review updated 2 years ago