Online Privacy

First Federal Lakewood Online Privacy Policy: Last Updated June 2022

This online privacy policy explains how First Federal Lakewood may collect, share or use your information while you are visiting and using this site or visiting or using any of our other online services or other associated sites. 

We’re committed to your security and as a part of that commitment we maintain rigorous fraud controls to ensure your information is secure and your privacy is protected. To learn more about the steps we take to ensure customer security or how to protect yourself, click here. To report suspicious activity on your accounts or to report any other security concerns, please email us at reportfraud@ffl.net

Information we collect:

Cookies 

Cookies are files stored inside your web browser to help improve your experience, perform analytics and deliver more relevant advertising. Our website analytics tools utilize cookies to understand how a visitor uses and experiences our site. The information our site collects is non-identifying information, such as IP address, geo-location of your device, type of operating system and browser being used, and carrier or internet service provider. The information we collect is anonymous and helps us to improve our site for your use.

Personal Information 

The collection and use of personal information that you provide while visiting the site such as name, social security number, driver’s license, address or email will be used to fulfill the purpose for which the information was provided. Reasons such as, opening/applying for an account, verifying your identity, performing account maintenance, accessing your account or to send you information or content you’ve requested, or we think may be of interest to you though our service providers.

Online Advertising 

We may display ads across the internet using marketing service providers. The service providers we use may customize ads based on your browsing or search history on our website and other sites across the internet, to show you ads based on your past visits to our site. To learn more about online advertisement or how to opt out of certain online advertisements, please visit www.networkadvertising.org or https://adssettings.google.com.

Promotional and Informational Emails

From time to time, we may send promotional or informational emails. You may opt-out of receiving promotional emails by following the instructions in the email to unsubscribe or opt out. There may still be times where we will contact you via email if it is related to your account, transaction or service-related matter.

Third Parties 

When you use a hyperlink to visit the website of another entity, you leave First Federal Lakewood’s website. You may be asked to provide personally identifying information by operators of other websites you visit. These website operators may also collect information through the use of cookies. Information collected by other website operators may be used by them in accordance with the website operator’s policies and procedures. If you have any questions about a website operator’s use of your personal information, you should review that website operator’s privacy policies and/or ask the website operator directly. We are not responsible for a website operator’s use of any information the website operator obtains about you. 

Children 

We do not knowingly collect or retain personally identifiable information about children under thirteen years old, and we comply with the provisions of the Children’s Online Privacy Protection Act. 

How We Share Information

To learn more about the information we collect and how it may be shared as permitted by law see the bank’s Privacy Policy. Click Here to view the Privacy Policy. This policy may be updated at any time, any changes to this policy will be reflected on this page and include the date it was last updated. It is the responsibility of the visitor to review our policy and remain informed of any changes. By continuing to use the site, you agree to this policy and any changes if and when they are made.