"Darren Zack supported us throughout home buying process. From pre-approval to offer acceptance to closing, he has been responsive to our many many requests. In the beginning, Darren explained the home buying process and mortgage to us. We also discussed our financing options. Later when we were making offers, having his support was very critical in this very competitive market. The listing agent noted that Darren's responsiveness to the seller's inquiries made us more credible to the seller and led to acceptance of our offer. Finally, during the closing process, he coordinated with the agents, title firm, the banking side of First Federal Lakewood to ensure smooth closing. We are very grateful for his patience and assistance throughout this process and are happy with the experience."