Why Us

What Makes Us Different?

When you choose First Federal Lakewood, you’re not choosing just another bank. You’re choosing to join the thousands of people just like you who believe in our community and are committed to helping it thrive.

By banking with us, you help foster economic growth in the neighborhoods where we all live and work. How? Your deposit dollars are reinvested close to home, creating things like a mortgage loan for a neighbor or a small business loan for a local business. In the same way, deposits made by your neighbor and the small business will also be reinvested locally, continuing the cycle.

Deeply rooted in the communities we serve, we never forget that we’re owned by YOU, our customers and partners in personal and business banking. So we make decisions that benefit you, the overall local economy, and our employees — NOT shareholders.




As part of our commitment to mutuality, we give 5% of our net profits back to the community every year. And that’s just the start.

Our employees also volunteer an impressive amount of their time in support of various local events, organizations, and community service efforts. In fact, you could think of our employees as a community of their own, one whose commitment can be seen in our branches every day. They’re here for you, always putting you first by understanding your goals and recommending customized services, products and information to meet your needs both today and well into the future.

If all this sounds a little unusual for a bank, it’s because we’re not just another bank. We’re a proud part of the community.

Our Bank, Our Community.

How Our Employees are Making A Difference

“ The amount of respect each employee has for one other is awe inspiring and the way that we treat customers is above and beyond what I expect to see from a business. My coworkers are so dedicated to customer satisfaction that even the customers can tell that this is a regular experience they can expect from us. Every day with them is so much fun and refreshing, it’s incredible! ”
– Andrew Cash –
Head Teller, Rocky River Branch
Time with the bank: 2 Years

Bank Employees Walk over 71,000 Miles for Wellness and Camaraderie.

In 2016, we once again laced up our walking shoes to promote wellness and physical fitness with our “Million
Read More ›
Socks Plus - For Cleveland's Homeless - Give the gift of warmth and comfort. Give the gift of socks, plus more.

Bank Employees Wear Jeans to Help Area Homeless Get Socks.

Getting a pair of socks as a gift is probably not very exciting to most of us. But for thousands of
Read More ›
“ As a company, we have made many positive changes that benefit the employees, customers and communities we serve. It’s a great feeling to know you work for a company where you can trust the leadership team in all they do! ”
– Lauren Matus –
Human Resources Generalist
Time with the bank: 5 Years
Group of Habitat for Humanity workers pose on a porch with a Habitat for Humanity sign.

Investing a Little Sweat Equity with Habitat For Humanity

A run-down house on Cleveland’s West 52nd Street has gone through an incredible transformation
Read More ›
“ My favorite part has to be working with the amazing First Federal Lakewood team and getting to know so many great people. It is an honor to be a part of such an incredible group of talented individuals and such a successful line of business! ”
– Elizabeth Tomaszewski –
Lending System Administrator
Time with the bank: 11 months
First Federal employees pose in front of a school with a Junior Achievement sign.

Out of the Branch and Into the Classroom for Junior Achievement.

Every year, our employees take their financial know-how to school to help the Valley View Boys Leadership
Read More ›
People stand in front of a First Federal of Lakewood van with donation boxes.

The Tin Cup Challenge — Contributing Food and Fun to Help Lakewood’s Community Service Center.

Our team members in Mortgage Operations recently issued a friendly challenge to see who could collect
Read More ›
Woman helps a man and woman use an ATM.

Welcoming Refugees into our Country and Our Bank.

Individuals and families forced to leave their own countries in fear of persecution for their ethnicity
Read More ›
Young woman counting banknotes after withdrawing cash from an ATM

Find a Location or
ATM Near You