A group of people standing in a line facing forward and smiling, outside a First Federal Lakewood location

Why Us

/ Why Us

What Makes Us Different?

When you choose First Federal Lakewood, you’re not choosing just another bank. You’re choosing to join the thousands of people just like you who believe in our community and are committed to helping it thrive.

With us, your deposit dollars will be reinvested close to home. So just by banking with us, you’re helping to foster economic growth in the neighborhoods where we all live and work.

We are deeply rooted in the communities we serve. That means that we make decisions that benefit you, the overall local economy, and our employees — NOT shareholders. We give 5% of our net profits back to the community every year, and our employees donate an incredible amount of their time in support of various local events, organizations, and community service efforts.

If all this sounds a little unusual for a bank, it’s because we’re not just another bank. We’ve proudly been a part of the communities we serve for over 85 years, and we are committed to meeting your needs both today and well into the future.

Our Bank, Our Community.

How Our Employees are Making A Difference

Ask the Banker Webinar

Ask A Banker Series The Ask A Banker Series features First Federal Lakewood experts answering questions and providing advice and information about a
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“ Caroline (Purcell) we cannot thank you enough for all your help! We started in the middle of what I can only imagine was an extremely busy time for you and we always felt like we were your only client. You were quick to respond, informative and so helpful through the loan process. As we entered the state of uncertainty with COVID-19, we knew refinancing the right choice for our future. It was seamless and convenient. While we didn't ever meet you, we never felt alone — that is true customer service--to have an amazing customer experience and confidence in your lender without ever meeting the person. We will continue to recommend you to all our family and friends in the future! Stay safe and well! ”
– Lisa & Mike Kowalski –
Mortgage Loan Customers

Partnership Brings Financial Wellness Seminars to LGBT Community Center of Greater Cleveland

As part of our commitment to diversity and inclusion, we have enjoyed an ongoing relationship with the Lesbian Gay Bisexual
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Mask Making

Our kind and compassionate team member, Sarah F., has been busy making masks to share with her community! From superheroes to Cleveland pride to patterns that are just downright fun, we are so touched…
“ My favorite part of my job is that I am able to create and foster relationships within the community, bringing awareness to First Federal Lakewood’s products and services that are designed to meet the needs of those in the community. ”
– Chalana Williams –
VP, Community Development Officer
Time with the bank: 6 Years
Coloring Book

Coloring Book Download

There’s something for everyone in our 2020 Activity Book! With fun activities for any age, it’s also a great way to focus on financial literacy and start
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A Christmas Story Run

First Federal Lakewood Celebrates Five Years Sponsoring A Christmas Story Run

For the past five years, First Federal Lakewood has gotten into the Christmas spirit by continuing their commitment to the surrounding community. &ldquo
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“ I wanted to let you know how impressed I was with the efforts of the entire Commercial team in assisting our small business clients. Every one of these loans keeps someone in a job and the team’s willingness to work above and beyond the norm to push them through was pretty inspiring. I wanted to specifically point out Cindy Heineman’s efforts. Working directly with her on this project I’ve been able to see firsthand her dedication to both our clients and our organization. ”
– John Reiter –
Senior Project Manager

First Federal Lakewood Invests in Young Professionals

First Federal Lakewood and our employees are consistently looking to serve our community as an essential part of our mission
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“ Years ago, we moved our banking from a "big bank" to First Federal Lakewood. We've had a wonderful relationship with FFL ever since, but never understood how much of a difference that relationship would make until now. In the midst of a once-in-a-lifetime pandemic, scrambling like every small business to adjust and put plans in place to "weather the storm", we decided to apply for the PPP loan. Their response and service during this process was remarkable, and we are convinced that First Federal Lakewood is the reason we were able to receive acceptance and funding quickly. We have agency friends all over the country that not only didn't get funded, but they have not even heard back from their banks yet. ”
“ My absolute favorite thing is knowing that I work for an incredible company that has the customers and our communities best interest at heart. I love that they encourage community involvement, it brings a lot of self-satisfaction. ”
– DeeDee Alvelo –
Avon Branch Manager
Time with the bank: 17 Years

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