Helping Business Customers Through PPP

I want to thank you from the bottom of my heart for facilitating the PPP loan for my business (North Coast Eye Surgery). I know a lot of other small business owners who didn’t get funded, and they never had any real people with whom they could communicate. You all were “Jonny on the spot” via e-mail every time I had a question. My staff and I are so appreciative of your efforts. In the future, I will definitely do more business with this First Federal Lakewood.

Ravi Berger, North Coast Eye Center

Now that the dust has settled (for me at least) I wanted to write and thank you and your team for the excellent personal service in guiding us through the PPP process. Though challenging for you, you made it very easy for me. Service seems to be a dying art in our country, particularly in banking. Thank you for caring and doing what it takes to help us save our small business. Know you are appreciated!

Ken Fogle, Fogle/Stenzel Architects, Inc.

I just wanted to thank you and your team for all your help with the PPP loan documents.  You were all so professional and responsive.  Hearing about all the small businesses and nonprofits that weren’t able to get loans in the last program offering has really reinforced how grateful we are for your help in processing the loans for the Ronald McDonald House of Cleveland and Ronald McDonald House of Akron.  When things get back to some sense of normalcy, we need have you come to the House for a tour so you can see how the funds you helped us secure are being used.  We have a lot of grateful families!
Craig Wilson, Ronald McDonald House of Cleveland
We are writing to thank you and the management of First Federal Lakewood for all you did to secure us a Payroll Protection Program loan. Clearvue Asset Purchase, LLC is the epitome of a small business with only thirteen employees.  While considered an essential business and therefore open, we too have been significantly impacted by the COVID-19 virus.

Many of our business customers are closed and unable to perform the services they normally provide to the end user.  All of this has led to a significant loss of sales and impacted managing the day-to-day operations of our company. 

First Federal’s focus on ALL their customers and not just the large customers, has made a huge difference to Clearvue Assets Purchase, LLC.  The funding has stabilized our company and allowed us to both bring employees back and look to normalizing business operations. 
Lou Lamirand, Clearvue Assets Purchase, LLC