Chagrin Falls Branch

2 East Washington Street, Chagrin Falls, OH 44022
(440) 287-5715

Schedule an Appointment

  • Monday: 9:00 AM – 4:00 PM
  • Tuesday: 9:00 AM – 4:00 PM
  • Wednesday: 9:00 AM – 4:00 PM
  • Thursday: 9:00 AM – 4:00 PM
  • Friday: 9:00 AM – 5:30 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday: Closed
Headshot of Donna Rosenau

Donna Rosenau | Regional Branch Manager

NMLS# 750516

Phone: Phone: (440) 352-1072
Fax: (440) 352-1495

As Regional Branch Manager for the Concord, Chagrin Falls, Garfield Heights and Parma branch offices, Donna Rosenau strives to get to know her customers by listening and understanding their needs. Donna joined First Federal Lakewood in 2012 and has more than 20 years of experience in the financial services industry. She is adept at working with both personal and business customers, helping them save money and make their money work for them, whatever their financial goals. Donna has received the First Federal Lakewood President’s Award and is a member of the Mentor Chamber of Commerce, Eastern Lake County Chamber of Commerce, Rotary Club of Painesville, Downtown Painesville Organization, Lake County Development Council and the United Way Women’s Leadership Organization. She began her financial services career with the former Charter One (now Citizens Bank) and was promoted to positions of increasing responsibility.
Headshot of Carlye Burwell

Carlye Burwell | Branch Manager

NMLS# 707315

Phone: (440) 287-5715

Carlye Burwell joined First Federal Lakewood in 2020 as the Branch Manager of the Chagrin Falls branch office. She has extensive experience in the financial services industry, having worked as a branch manager for both larger commercial banks and smaller community banks. Carlye enjoys building a rapport with her customers by getting to know what is important to them to be able to act as a trusted advisor and help them achieve their financial goals. She is a 2006 Leadership Geauga graduate and has served on the board of United Way Services of Geauga County. She received a Master of Business Administration degree from Lake Erie College and a bachelor’s degree from The College of Wooster.
Headshot of Lisa Benedict

Lisa Benedict | Financial Counselor

NMLS# 498392

Phone: (440)287-5715

Lisa Benedict joined First Federal Lakewood in 2018 as a Financial Counselor with more than 14 years of experience in the financial services industry. She has an extensive background in all aspects of consumer banking, including home equity loans and lines of credit. Lisa uses her considerable experience to work with customers to help them choose the most appropriate product or service to meet their financial goals. Previously, she was a banker at First National Bank of Pennsylvania and a Branch Sales and Service Representative at the former Park View Federal Savings Bank (now First National Bank). She has a bachelor’s degree in finance from Kent State University.
Headshot of Terry Seaman

Terry Seaman | Mortgage Loan Originator

NMLS# 728234

Phone: Phone: (216) 322-8623
Fax: (216) 452-4645

Terry Seaman has been a Mortgage Loan Originator with First Federal Lakewood since 2013 and has more than 25 years of experience in the industry. Terry has extensive experience with less conventional loan products, such as construction to permanent loans and doctor/resident loans. He enjoys working with all types of buyers and loans, from FHA to high-end loans, helping all customers choose the best loan product regardless of their situation. Terry has received numerous production awards, both from First Federal Lakewood and from previous positions in the mortgage industry. He is a member of the Home Builders Association of Greater Cleveland and the Cleveland Realist Association. He earned a bachelor’s degree in business from The Ohio State University.

"Terry and Rita were both amazing to work with! They are both very responsive and working with them was the easiest part of the whole process.Your website to upload/retrieve documents was very easy to use as well - kudos!"
-Farrah Z.