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Chagrin Falls Branch


Chagrin Falls Branch

2 East Washington Street, Chagrin Falls, OH 44022
(440) 287-5715

  • Monday: 8:00 AM – 4:00 PM
  • Tuesday: 8:00 AM – 4:00 PM
  • Wednesday: 8:00 AM – 4:00 PM
  • Thursday: 8:00 AM – 4:00 PM
  • Friday: 8:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday: Closed
Headshot of Donna Price
Donna Price
Regional Branch Manager
Donna Price | Regional Branch Manager

NMLS# 750516
Phone: (440) 352-1072
Fax: (440) 352-1495

As Regional Branch Manager for the Concord, Chagrin Falls, Garfield Heights and Parma branch offices, Donna Price strives to get to know her customers by listening and understanding their needs. Donna joined First Federal Lakewood in 2012 and has more than 20 years of experience in the financial services industry. She is adept at working with both personal and business customers, helping them save money and make their money work for them, whatever their financial goals. Donna has received the First Federal Lakewood President’s Award and is a member of the Mentor Chamber of Commerce, Eastern Lake County Chamber of Commerce, Rotary Club of Painesville, Downtown Painesville Organization, Lake County Development Council and the United Way Women’s Leadership Organization. She began her financial services career with the former Charter One (now Citizens Bank) and was promoted to positions of increasing responsibility.
Headshot of Lisa Benedict
Lisa Benedict
Financial Counselor
Lisa Benedict | Financial Counselor

NMLS# 498392

Headshot of Thomas Plucinsky
Thomas Plucinsky
Mortgage Loan Originator
Thomas Plucinsky | Mortgage Loan Originator

NMLS# 712870
Phone: (440) 498-9900
Cell Phone:(440) 897-9933
Fax: (440) 498-0961

Tom Plucinsky has more than 20 years of experience in the mortgage lending and financial services industries, having joined First Federal Lakewood in 2009 as a Mortgage Loan Originator. He is highly experienced in working with high net worth customers and jumbo financing, as well as conventional loans and a variety of other loan products. Whether meeting face-to-face with a customer or working together via online channels, Tom strives to ensure his customers feel comfortable throughout the loan process and that their needs are met. He is a recipient of the First Federal Lakewood Above and Beyond Award.. Tom holds a bachelor’s degree in economics from the University of Colorado Boulder. He previously served in various roles at Key Private Bank and Strongsville Savings Bank.

"Tom and Rita do a great job working together to provide a very fluid and seamless process from the beginning. Tom is a straight-forward, no nonsense business guy. I like working with people I can trust and relate to."
- John T.
Headshot of Kathleen Valerio
Kathleen Valerio
Mortgage Loan Originator
Kathleen Valerio | Mortgage Loan Originator

NMLS# 899528
Phone: (440) 498-9900 x 5303
Cell Phone:(440) 708-6698
Fax: 440-498-0961

Kathleen Valerio is a Mortgage Loan Originator with First Federal Lakewood. She has more than 11 years of experience working with a variety of loan products, including first-time home buyer, doctor/resident , jumbo, construction and end loans. Kathleen helps guide customers through the loan process, sharing her knowledge so they can choose the right product for their situation to achieve the dream of home ownership.  She is the recipient of the First Federal Lakewood Making a Difference Award for her dedication and commitment to customers and is a member of the Home Builders Association of Greater Cleveland.

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