Caroline Purcell | Mortgage Loan Originator
Phone: (216) 529-2630
Cell Phone:(216) 470-2148
Fax: (216) 529-5622
Caroline Purcell has been with First Federal Lakewood for 17 years, serving in the Lakewood branch office for the past 15 years. As a Mortgage Loan Originator with more than 22 years of mortgage experience, Caroline helps customers finance the purchase, refinance, rehabilitation or construction of new homes. She works closely with customers and has extensive experience with FHA, VA and conventional loans, which helps ensure customers can choose the right mortgage for their needs and that the entire process runs smoothly. Caroline serves a full range of customers, including first-time home buyers, many of whom take advantage of the First Time Homebuyer Program offered through the City of Lakewood. For customers who are not quite ready for the mortgage process, she works with them to develop a plan to prepare for homeownership by reviewing credit issues and ways to resolve them, offering tips on how to save money for a down payment and more. Caroline received the First Federal Lakewood Award of Excellence and is a member of the First Federal Lakewood President’s Club. She enjoys volunteering for a number of community events in Lakewood, including Light up Lakewood, the Lakewood Chocolate Walk and the Lakewood Wine and Craft Beer Festival.
"I can honestly say working with Caroline and her team made my home buying experience a very pleasant one. From our first conversation she explained each and every option that was available to me; I never felt pressured into any decision. All of my questions were handled in a professional and timely manner. All in all, I really couldn't imagine my home buying process being any easier. Even now that the deal is done I would still feel 100% comfortable calling Caroline with any questions. I was happy and satisfied with my decision to use First Federal Lakewood for my mortgage needs. . Thanks for everything Caroline!”
— Kathleen N.