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Lakewood Branch

Location:

Lakewood Branch

14806 Detroit Avenue, Lakewood, OH 44107
(216) 529-2682

Hours:
  • Monday: 8:00 AM – 4:00 PM
  • Tuesday: 8:00 AM – 4:00 PM
  • Wednesday: 8:00 AM – 4:00 PM
  • Thursday: 8:00 AM – 4:00 PM
  • Friday: 8:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday: Closed
Headshot of Alix Kaufmann
Alix Kaufmann
Regional Branch Manager
Alix Kaufmann | Regional Branch Manager

NMLS# 983042
Phone: (216) 239-5842
akaufmann@ffl.net

Alix Kaufmann joined First Federal Lakewood in 2012 as an Assistant Branch Manager before becoming a Branch Manager, Sales Manager and then Regional Branch Manager in 2018. With nearly a decade of financial services experience, she has an extensive background in both commercial and consumer financial products. She works closely with local businesses and residents to help them find solutions to better manage their finances while providing personalized service. Alix is a member of the Downtown Lakewood Business Alliance (DLBA) and the Lakewood Chamber of Commerce, as well as a board member for the Kiwanis Club of Lakewood. In 2018, she was recognized by LakewoodAlive for her exemplary service to the organization and the Lakewood community. Alix also volunteers at many community events in Lakewood throughout the year, including the Taste of Lakewood, Light up Lakewood, Lakewood Summer Meltdown and more. Alix received a bachelor’s degree in business administration from the University of North Carolina at Charlotte and previously worked as an Assistant Branch Manager at Bank of America.
Headshot of Andrea Clay
Andrea Clay
Assistant Branch Manager
Andrea Clay | Assistant Branch Manager

NMLS# 1165712
Phone: (440) 716-9708
aclay@ffl.net

Headshot of Dani Gee
Dani Gee
Financial Counselor
Dani Gee | Financial Counselor

NMLS# 1768591
(216) 529-2681
dgee@ffl.net

Headshot of Brenda Gravelle
Brenda Gravelle
Financial Counselor
Brenda Gravelle | Financial Counselor

NMLS# 1369835
Phone: (216) 529-2688
bgravelle@ffl.net

Headshot of Caroline Purcell
Caroline Purcell
Mortgage Loan Originator
Caroline Purcell | Mortgage Loan Originator

NMLS# 712911
Phone: (216) 529-2630
Cell Phone:(216) 470-2148
Fax: (216) 529-5622
cpurcell@ffl.net

Caroline Purcell has been with First Federal Lakewood for 17 years, serving in the Lakewood branch office for the past 15 years. As a Mortgage Loan Originator with more than 22 years of mortgage experience, Caroline helps customers finance the purchase, refinance, rehabilitation or construction of new homes. She works closely with customers and has extensive experience with FHA, VA and conventional loans, which helps ensure customers can choose the right mortgage for their needs and that the entire process runs smoothly. Caroline serves a full range of customers, including first-time home buyers, many of whom take advantage of the First Time Homebuyer Program offered through the City of Lakewood. For customers who are not quite ready for the mortgage process, she works with them to develop a plan to prepare for homeownership by reviewing credit issues and ways to resolve them, offering tips on how to save money for a down payment and more. Caroline received the First Federal Lakewood Award of Excellence and is a member of the First Federal Lakewood President’s Club. She enjoys volunteering for a number of community events in Lakewood, including Light up Lakewood, the Lakewood Chocolate Walk and the Lakewood Wine and Craft Beer Festival.

Testimonial
"I am so impressed and pleased with my experience with First Federal Lakewood. Caroline is considerate, prompt in her responses, was able to assist each step of the way, and was thoughtful in helping me achieve my goals.Excellent experience, everyone! Thank you!"
    — Louise Q.

"Caroline was absolutely wonderful to work with during the refinancing process.  I went with First Federal Lakewood because of how easy she made everything. She did not pressure me and she was honest and open with me about my refinancing options."
     — Alana J.
 

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